Ordering process
It’s easy to commission your illustration. Tell me what you’re looking for, and I’ll send you a quote and we’ll go from there!
Step 1: Let’s chat!
We’ll have a chat (usually over email) about your illustration, to find out what you’d like me to design.
This is a really important part of the process that enables me to design a piece of custom artwork to truly reflect you.
At this stage, I will also ask you your printing preferences – whether you require a print, a framed print or a digital copy only.
Step 2: Quote
I will provide you with a quote for your project, which details my “design fee” as well as any printing, framing or envelope costs applicable.
If you are unsure of exactly what you want, I will outline a couple of different options for you to choose from. For example, an A4 Print, A4 Framed Print and an A3 Framed Print
When you’re ready to get booked in, I will send you your chosen quote by email to confirm your order.
Step 3: Deposit
I ask for a non-refundable deposit of 50% of my “design fee” upfront before I start work on a project.
At this stage, I also send you a copy of my Terms and Conditions. Any queries you have can be discussed at this point, before paying your deposit. I take payment of your deposit as your acceptance of my Terms and Conditions.
Once you have paid your deposit, I will book you in my diary. If you require a 'rush' order, just let me know and I will endeavour to arrange my diary so that your project is completed as a priority.
Step 4: Illustration
This is where your ideas come to life - and it’s my favourite part of the process! I will use what you have told me to design an original piece that is wholly unique to you.
I’ll ask you to email me any photographs or images I will need to use as references for the illustration. The more photos and detail you can give me, the better.
Read more about my illustration process.
Step 5: Proofing
Once I have finished illustrating your project, I will send you a preview by email.
Any minor amendments can be made at this stage - such as changes to the background colour or text alterations. I will never add a supplement charge to the outstanding balance before agreeing on it with you beforehand.
All previews have a watermark on them – faint enough not to obstruct your view of how the finished image will look. This will be removed once you have approved the design and settled any outstanding payments.
Step 6: Delivery
Once you have approved the design, I will invoice you for the remaining balance to be paid. Then, I will send your artwork to my printers (as required).
Most orders will be sent by courier to the address you have given me. If you work away from home, you can request delivery to your workplace or a neighbour. Whether or not you require any printing or framing, I will email you directly with a high-resolution digital copy.
